The existing system of waste management and recycling in Serbia and Hungary, as well as in most countries with similar economic parameters, is quite expensive to manage, also inefficient, with very little recyclable materials separated. At the same time, informal waste collectors (mainly members of the Roma national minority, youth) have been collecting significant amount of secondary raw materials for a low fee for decades under very bad working conditions. Establishing horizontal linkages between informal collectors and their inclusion in the waste management system could significantly contribute to the introduction of all waste streams into legal channels, as well as their position and access to the right to work. One of the greatest obstacles for the improvement of the position of informal collectors which is seen as an advantage in formal enterprise is the communication and cooperation with Operators for waste packaging in border region – organizations that are in charge of putting down the system of collection and treatment of waste packaging, which is the most common to collect. In order to achieve high recycling targets set by the European Union, and the legal and policy framework in Serbia and Hungary defined by the national objectives, it is necessary to look for innovative solutions. Moreover, the inclusion of informal collectors in the system of waste management at the local level with the support of utility companies, local municipalities, the government and civil society organizations, can significantly contribute to the cost reduction of waste collection and separation of recyclable materials, as well as to increase the amount of materials collected.